Getting Started with Web Conferencing

How to Prepare and Get Started

  1. Get a USB headset with a microphone--inexpensive models work fine.
  2. If you are on campus, you will need to use the Lobo-WiFi wireless option. Simply choose it from your network list, open any browser, agree to the Acceptable Use policy, and log in with your NetID and password.  Your settings will be saved for 7 days at a time.
  3. Read this Guide to the Web Conferencing Software
  4. Test your equipment.  Plug in your headset.  Log into your course.  Click the link to access the Web Conference system.  If you do not see an open session that can be used for testing, ask your instructor.  If there is one, click to open it.
  5. The session will open in a separate window; you might need to check the icons at the bottom of your screen.
  6. Follow the steps in the guide to open and run the Audio Setup Wizard.
  7. If that all goes well, you are ready. If you have trouble READ THE "GUIDE..." above; it offers solutions to most problems.
  8. There is really no reason for technical issues to keep you from participating. The UNM Learn Support staff are readily available.  Use the Create A Support Ticket link inside your course or call (505) 277-0857 Toll Free: (1-877) 688-8817.

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