- Documentation
- Learn Documentation Home
- For Faculty
- Welcome!
- Supporting Accessibility
- UNM Learn Critical Issues
- UNM Learn Resolved Issues
- Feature & Function Updates
- Faculty FAQ for UNM Learn
- Get Started
- Get Started
- UNM Learn Quick Start Guide
- Intro to Course Shell
- Designing Web-Enhanced and Hybrid Courses
- Reusing a Course Semester to Semester
- Manage Course Assistants
- Web-Enhance Your Course
- Section Groups
- Simple Course Copy
- Date Management
- Copy Course
- Course Menu
- Using the Content Editor
- Hide Courses
- Proposing New Online Courses
- Export/Archive Course
- Build Content
- Tips
- Tools
- General
- Communication Tools
- Overview of Discussion Tools
- Media
- Getting Started with Media Tools
- Kaltura Capture Desktop Recorder
- Add Media to Content Area
- Add Media as a Mashup
- Media in Multiple Classes
- Media Gallery for Student Projects
- Mashups for Student Posts
- Convert & Upload PowerPoint Lecture
- Record PowerPoint Lecture with Capture
- Manually Upload Capture Recording
- Edit Your Captions
- Download Your Kaltura Media
- Zoom - Web Conferencing
- Integrated Tools & Resources
- Grade Center
- Assessments
- Blackboard Mobile
- For Students
- How to for Students
- Accessibility Support
- Introduction to Online Tools
- Introduction
- Learning Objectives
- Technology Requirements
- Meet UNM Learn
- Global Navigation Menu
- Course Communication and Announcements
- Types of Assignments
- Journals
- Discussions
- Assignments
- Video Submissions
- Web Conferencing
- Tests & Assessments
- Virtual Proctoring
- Netiquette
- Academic Dishonesty
- Check Your Grades
- Blackboard Mobile App
- UNM Learn Support
- Accessibility Resources Center
- CAPS Online Services
- University Libraries
- Additional Software
- Congratulations & Support Links
- Getting Started
- Tutorials
- UNM Learn Critical Issues for Students
- Student - FAQs
- Tests & Assignments
- Media Tools
- Web Conferencing Help for Students
- Web Conferencing
- Zoom - Web Conferencing
- Blackboard Mobile
- Other Tools
- Learn Support
- Terms of Use
How to Use Learn
For some of you, this may be your first exposure to online learning. There are many different online learning platforms, required technologies, and types of assignments that may include video, written responses, uploading of documents, etc. We want you to know that we do not expect you to be an expert on everything from the get go!
Our PURPOSE is to introduce students to basic strategies, tools, campus resources and technology related to online learning, to help you feel more comfortable and prepared begin your UNM courses. It will cover aspects of how to successfully navigate our Learning Management System (LMS) where your online courses will be housed, which we call UNM Learn (Blackboard™).
Please try your best to familiarize yourself with these materials as a way to prepare for online courses, and feel free to continue to refer back if you need a refresher later on!
Student Support Resource Guide
If the information below does not help with your current need or search, go to Create a Support Ticket to request help.
CRITICAL ISSUES FOR STUDENTS
CRITICAL ISSUES FOR STUDENTS
The Global Navigation Tool & Your Photo
You can add a photo to your profile through the Global Navigation Tool in the upper right (click your name).
There is far more to the Global Nav Tool - use it to check for new postings & grades without entering your course. Learn how or just click your name and start exploring!
Add a photo to your introductory discussion
Follow these instructions. The same instructions apply when adding an image of any type to any discussion, blog or journal posting.
Stay Informed
You may subscribe to discussion postings and receive announcements my email in addition to course email from instructors. Update your UNM preferred email account; change it to an account you check regularly. Go to https://unmvpn.unm.edu/https/dss.unm.edu/.
FAQs Page - Navigation & Content
Most Popular Item - Cannot see the Course Menu:
- If you can see the menu but there is nothing in it: there is a little arrow to the left of the Course Name at the top of the Course Menu. If that arrow is point to the right - click the arrow to reveal the whole course menu.
- If you do not see the course menu at all (no course name), then move your cursor to the left side of the window until it turns into a cursor with a left and right arrow - click that to Show Course menu.
FAQs Page - Tests, Assignments & Grades
Most Popular Item - How do I see a copy of the test I took? How do I see the paper (assignment) my instructor returned?
- My Grades is the only place to see attempts on tests and assignments and any grades you've been given. There is a link for it on the "My Courses" page when you first log into Learn--left sidebar under "Tools." It can also be accessed through "Global Navigation." In the upper right corner of the screen click your Name, then click the icon for the page with the Check Plus. There may also be a link to "My Grades" in the Course Menu inside your course; if you can't find it, ask your instructor for assistance. Note: Some classes in Learn may not use the grade book at all.
- Once in the My Grades screen, look for the name of the test or assignment, then find the numeric score -- the underline means it is a link. Click it, then click a second time on the next page to see a copy of your assessment.
FAQs Page - Announcements, Discussions, Messages, Email & Groups
Most Popular Item - Not receiving course email:
- Update your UNM preferred email account; change it to an account you check regularly. Go to https://unmvpn.unm.edu/https/dss.unm.edu/.
Web Conferencing & Media Support
Phone: (505) 277-0857 Toll Free: (1-877) 688-8817
Use the "Create A Support" link inside Learn
Email: learn@unm.edu
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How to Use (Kaltura) Media
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How to Use Zoom Web Conferencing
Test Your Audio and Video Setup
Before beginning a Zoom live meeting session, check your equipment:
Zoom - Check Audio | Check Video