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Refund Policy for the University of New Mexico

The UNM Bursar’s Office oversees the refund of tuition and fees for all UNM students. In order to receive a full refund for a dropped class, a student MUST drop the class through LoboWeb by the deadline dates established by the Registrar’s Office for each semester.

The deadline dates for refunds can be found at the Registrar’s website, under the “Semester Deadline Dates” link on the left navigation. If a student is unsure of the deadline that applies to their situation, they should contact the Registrar’s Office directly for assistance at (505) 277-8900 or toll-free at 1-800-225-5866.

It is a student’s responsibility to be aware of the drop/add deadlines applicable to their situation. Failing to attend a class will NOT result in an automatic drop of the course. A student MUST officially drop the class by following the steps outlined on LoboWeb. The dropping of a class must be done by 5:00 p.m. on the stated deadline date to be eligible for a refund.

Pursuant to University Administrative Policy 8215.5, the Dean of Students’ Office may authorize a refund rate that does not coincide with the withdrawal date or drop date through an appeals process, and only in certain circumstances.

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