About Us

In partnership with academic units, faculty, and staff, UNM Online facilitates the planning, scheduling, marketing, recruitment, delivery, and support of online undergraduate degree-completion programs, online graduate degree programs, and online courses.

In the Fall 2023 semester, over 1,000 course sections were delivered online, accounting for about 30% of UNM’s total student credit-hour production.The University offers a wide variety of Bachelor's degree-completion programs and fully-online Graduate degree programs, as well as several certificate programs. Most programs are in a fast-paced accelerated format. And we are working to sustainably increase the number of degree programs. For bachelor’s degrees requiring a minor, there are several minors offered in a format that complements the accelerated online courses.

Current and prospective students often choose to pursue an online degree because, whether due to distance from campus or other mitigating factors, it is their only access to higher education.

A Message from Elisha Allen, Director, Online Strategies & Academic Technologies 

Pursuit of an advanced degree is an investment in yourself and a contribution to your family and community. Congratulations on taking the first step in that journey by evaluating the degree options available to you through UNM Online. You may be familiar with the University of New Mexico as the university close to home, or you may be new to UNM, attracted to one of our degree programs and low tuition cost. Regardless of how you found UNM, "becoming a Lobo" means pursuing a degree from an institution with nationally ranked programs, world-class research faculty, and a campus culture that celebrates diversity. Whether online or in person, Lobos benefit from high-quality courses, respected faculty, and a constellation of opportunities and services. We're glad you're here.

We want you to experience the power that comes from having a degree from UNM. It means realizing your potential by developing new skills and harnessing campus services. With work, family, and other commitments, online education is a clear path to reaching your educational goals. Read on to get to know the UNM Online MORR student support team, here to help with online student success. They are prepared to help you weigh options, dispel myths about online education, digitally navigate the university, and put you in touch with the right people. We look forward to connecting.

Find MORR Success at UNM Online!

The Marketing, Outreach, Recruitment, Retention (MORR) team is the student support branch of UNM Online. They're here to provide help and guidance whether you're just considering online learning with UNM, are a current online student, or are a staff/faculty member with questions about online classes.

UNM Online's MORR student support team members are experts in “wayfinding.” They have insight into the academic and support services successful students rely on. As you will find from our blog posts about them, they are quite knowledgeable about navigating the University.

Just before the start of each semester, the team sends out welcome emails to online students. Later in the term, a check-in email to help students gear-up for midterm exams is sent. You may chat with them through virtual advisement hours held twice a week. (See the Zoom link below.) Drop-ins are most welcome! The team is also available Monday to Friday, 8:00 a.m. to 5:00 p.m. by email at online@unm.edu or by phone at 505-277-9000.

The LoboBot is available to answer questions 24/7. It is accessible on the lower left side of any page on this website; look for the red box with the speech balloons. If the chatbot is stumped, the MORR team will do the research and follow up.

Olivia Torres Jojola, BA, MORR Program Planning Officer. Olivia is a first-generation student who graduated UNM with her BA in English and minor study in Art History. With ten years’ experience at UNM, she provides resource connections through her student advocacy background. In her spare time, Olivia likes to explore local craft beer and food truck offerings, gardening, and experimenting in the kitchen with cooking and baking.

Samantha Marquez, BS, Student Recruitment Specialist. Samantha graduated from UNM in 2020 with a BS in Family & Child Studies and joined the UNM Online team in December of 2023. Before UNM Online, she worked at NM Workforce Connections where she helped clients find training and employment. In her spare time, Samantha enjoys traveling and learning about new cultures (as well as binging Netflix with her dachshund, Koa.)

Ellie Walton, BA, Student Recruitment Specialist.  Ellie graduated from UNM in 2024 with a BA in Political Science. She joined the MORR team that October. Prior to UNM Online, she worked as a Student Registration & Marketing Assistant at UNM Continuing Ed. In her spare time, Ellie loves reading, exploring new textile hobbies ­— She’s currently learning how to knit! She also enjoys watching a good show, or spending time with friends and family.

Brooklynn Gray, MA, Student Recruitment Specialist. Brooklynn joined the UNM Online team in May 2025 as a Student Recruiter, where she supports the team’s enrollment, outreach, and retention goals. Brooklynn is dedicated to assisting students through the processes of beginning college and helping them find the best path for any phase in a student’s life. In her spare time, she enjoys exploring local restaurants, participating in the local film community, and spending time outdoors.

Find MORR Online Student Support

• Hours: Monday – Friday, 8:00 a.m. -5:00 p.m. MST
• Web: online.unm.edu
• Email: online@unm.edu
• Phone: Albuquerque: (505) 277-9000 or Toll free: (866) 869-6040

Virtual Advisement Hours: Join us on Zoom for virtual Advisement Hours Tuesdays and Thursdays from 10 a.m. to noon (Mountain Time). Meeting ID: 967 7118 3893

Partnerships and Committees

UNM Online is proud to partner with the following organizations:

EAB, formerly known as the Education Advisory Board, drives transformative change at more than 2100+ schools by providing insight-driven solutions in six major areas: enrollment; student success; data and analytics; institutional strategy; access and equity, and advancement.

NC-SARA, The National Council for State Authorization Reciprocity Agreements (NC-SARA) is a private nonprofit organization [501(c)(3)] that helps expand students’ access to educational opportunities and ensure more efficient, consistent, and effective regulation of distance education programs.

WCET, the WICHE Cooperative for Educational Technologies advances learner access and success through postsecondary digital learning for a more equitable world.

OLC, the Online Learning Consortium™ is a collaborative community of higher education leaders and innovators, dedicated to advancing quality digital teaching and learning experiences designed to reach and engage the modern learner – anyone, anywhere, anytime.

UNM Online Strategic Plan 2023-2030 

Mission Statement

In alignment with UNM’s 2040 strategic framework, UNM Online facilitates development and delivery of accessible, flexible, high-quality online learning experiences to meet the educational and economic goals of diverse learners in the State of New Mexico and beyond. 

Vision Statement

UNM Online fosters a supportive and transparent environment in which students, faculty, staff, and community partners are empowered to build vibrant families and communities through lifelong learning and degree attainment as they study, teach, research, create, innovate, and fully participate in their personal and professional lives.

Values

Strategic Goals

Goal 1: Develop partnerships across the university to position UNM Online as an essential service provider and expert leader for UNM’s distance and online education matters.

Goal 2: Foster the educational and career goals of online students through personalized support and initiatives, and through robust partnerships with academic, service and support offices across UNM campuses.

Goal 3: Build an exemplary work culture by encouraging staff participation and innovation in analyzing, appropriately resourcing, and streamlining workflows, services, and processes.

Goal 4: Build stable, scalable, and user-friendly data infrastructure, employing automation and self-service entry points, to generate timely insights that are useful for internal and external stakeholders.

Goal 5: Broaden UNM Online’s impact by developing systems, measures, and supports to promote exemplary online learning experiences for students and faculty.