Technical Support for Online Courses
Canvas LMS Support
Canvas @ UNM offers technical support within each course by visiting the How to Get Support for Canvas page and clicking the appropriate link. Responses to this service are offered Mon-Fri, 8 AM - 5 PM.
Around-the-clock support is available by phone. In Albuquerque, the number is 505-277-0857. Toll-free it is 1-877-688-8817.
Comprehensive support documentation for Canvas is accessible on UNM's Canvas Support site.
24/7 Canvas Phone Support Line
- Albuquerque: (505) 277-0857
- Toll-Free: 1-877-688-8817
UNM Knowledge Base
Students can access answers to Canvas FAQ's by searching for "Canvas LMS" at STUDENTINFO.
Faculty can access answers to Canvas FAQ's by searching for "Canvas LMS" at FASTINFO.
UNM IT
Find general IT support at it.unm.edu, including alerts, and guidance about NetID and passwords. Contact by phone at 505-277-5757 or submit a ticket in the Help.UNM portal.
