Academic Support for Online Students
UNM Center for Teaching & Learning (CTL)
For undergraduate students, there are online tutoring services, virtual learning strategies consultations and workshops, and the Online Writing Lab. OWL gives personalized feedback on outlines and rough drafts. They will even review resumes and cover letters. Papers may be submitted in English, Spanish, or any language taught at UNM. GrOWL, the Graduate Online Writing Lab offers similar services for graduate students.
UNM instructors do see improvement in the students who utilize tutoring services.
Connect with CTL! Call (505) 277-7205 or email firstname.lastname@example.org.
CTL Spring 2023 Undergraduate Tutoring Hours:
- In-person Drop-In Tutoring for STEM, Writing & Languages, and Learning Strategies: Monday - Thursday, 9 a.m.-5 p.m. & Friday 9 a.m.-2:30 p.m. Mountain Time
- Online support: Monday-Thursday 6-9 p.m. & Sunday, 3-8 p.m. Mountain Time
- Online Writing Support: By appointment
Graduate Support @ CTL
Graduate Support @ CTL offers prospective and current students a variety of resources to promote academic success, including a Graduate Teaching Academy certificate program, Dissertation & Thesis Coaching, virtual workshops, individual consultations, and more. Graduate students can register for their Graduate Support listserv to stay in the loop. Graduate students can connect with Graduate Support @ CTL directly by calling 505-277-1407 or emailing email@example.com.
UNM's University Libraries offer students access to all of the Library's resources online. If you need additional assistance, the Ask a Librarian tool is available by chat, text, email, or phone. The Adobe Creative Commons is now available for students on the first floor of Zimmerman Library.
Undergraduate Academic Advisement
UNM's Academic Advisors provide student-centered support and services to promote academic success and help undergraduate students reach their educational and career goals. Each campus academic department has advisors to help guide students in their chosen majors. For help navigating your major and required courses, you can make an appointment with your assigned Academic Advisor in LoboAchieve.
College & School Specific Support
Support for Business Students
Bachelor of Business Administration online students may find support from the Anderson Learning Lab which provides students with a unique opportunity to discuss various aspects of their program with graduate assistants.
Support for Engineering Students
505-277-4354 | firstname.lastname@example.org
The Engineering Student Success Center offers support services and career development opportunities to engineering and computing students at UNM. Online students wanting to connect with the ESS team or to learn more about available resources can call or email for an appointment, follow ESS on social media, or consider registering for their weekly newsletter listserv.
Support for Education Students
505-277-3190 | email@example.com
Online students can set up a virtual appointment with COEHS Center for Student Success staff to discuss field service, leadership and professional development opportunities, and more.
Accessibility Resources Center
If you are a student with a disability who is having problems with any of the content delivered through UNM Learn, contact both your instructor and the UNM Accessibility Resource Center so that an accommodation may be made to meet your needs. Additionally, if you have concerns regarding the functionality of the UNM Canvas application in relation to accessibility, please contact the UNM Canvas Support team.
Student Grievance Procedure
The University of New Mexico takes student complaints seriously and has processes in place to ensure those complaints are investigated thoroughly. Undergraduates should visit the Undergraduate Academic Grievances page. The Graduate Student Academic Grievance (GSAG) Procedures can be found on the Graduate and Professional Student Academic Grievance page.
UNM Support, Services, and Activities
Student.unm.edu is a one-stop information source for UNM academic services, social activities, cultural activities, and health and wellness support, on and off campus.
UNM Online Student Support
UNM Online staff answer questions about the university's online education system. At online.unm.edu, a chatbot is available for 24/7 inquiries. Questions the chatbot cannot answer will be addressed in 1-2 business days by UNM Online staff.
Contact UNM Online
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m., MST
Phone: Albuquerque: (505) 277-9000 or Toll free: (866) 869-6040
- Virtual Advisement Hours: Join us on Zoom for Virtual Advisement Hours Tuesdays and Thursdays, 10 a.m. to Noon (Mountain Time.) Meeting ID: 967 7118 3893