Technical Support for Online Courses
UNM Learn Support
UNM Learn offers technical support within each course through the “Create a Support Ticket” service. Responses to this service are offered Mon-Fri, 8 AM - 5 PM.
Around the clock support is available by phone. In Albuquerque the number is 505-277-0857. Toll-free it is 1-877-688-8817.
Comprehensive support documentation for Blackboard is accessible on the UNM Learn Help site.
24/7 Phone Support
Albuquerque: (505) 277-0857
UNM Knowledge Base
Students can access answers to Learn FAQ's by searching for UNM Learn at STUDENTINFO.
Faculty can access answers to Learn FAQ's by searching for UNM Learn at FASTINFO.