Technical Support for Online Courses

UNM Learn Support

UNM Learn offers technical support within each course through the “Create a Support Ticket” service. Responses to this service are offered Mon-Fri, 8 AM - 5 PM.

Around-the-clock support is available by phone. In Albuquerque, the number is 505-277-0857. Toll-free it is 1-877-688-8817.

Comprehensive support documentation for Blackboard is accessible on the UNM Learn Help site.

24/7 Phone Support

Albuquerque: (505) 277-0857

Toll-Free: 1-877-688-8817

 

Canvas LMS Support

UNM will be implementing the Canvas learning management system (LMS) beginning Summer of 2022. For support, please visit the Canvas @ UNM support page.

UNM Knowledge Base

Students can access answers to Learn FAQ's by searching for UNM Learn at STUDENTINFO.

Faculty can access answers to Learn FAQ's by searching for UNM Learn at FASTINFO.