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Faculty Support


Teaching online is a wonderful, flexible option.

In the Spring 2019 semester, over 400 UNM faculty provided instruction to 9,496 students enrolled in 757 online course sections. Students often choose an online education out of necessity, and for many, it is their only access to higher education.

Completing a degree from the University of New Mexico is an exciting reality for those balancing commitments to their jobs, family and health. For residents of rural New Mexico, it is a welcome opportunity. Those with limited transportation options appreciate the variety of courses available online. There are students engaging from distances far beyond New Mexico with time zone concerns. From high school students to older adults, there are myriad reasons why an online education from New Mexico's flagship university is the preferred choice.


Below are topics, including action items, critical for faculty teaching online. A downloadable checklist summarizes the tasks.

Compliance and Regulations

Under federal law, an institution of higher education must be authorized by each state in which it offers distance education. This includes both online education and experiential placements, such as internships and clinical rotations. To meet the requirement, UNM joined the State Authorization Reciprocity Agreements (SARA). Read more…

CONTACT: UNM Online Compliance Specialist Austin Megli

Course Information

The Schedule of Online Courses features section-specific course information faculty provide. The information goes beyond what is available in LoboWeb or UNM Catalog. This is both a student benefit and a requirement for UNM's membership to the State Authorization Reciprocity Agreement (SARA). In partnership with UNM Online,  faculty teaching online use a Course Information Form to publish their details to the schedule.

CONTACT: UNM Online Course Information Form (CIF)

  • Office hours: Monday – Friday, 8:00 a.m. -5:00 p.m. MST
  • Web:, under Admin Resources
  • Email:
  • Albuquerque: (505) 277-8128

Degree Programs

The University of New Mexico offers degrees full and partially online. Programs are developed through partnerships between UNM Online and academic units. 


  • Office hours: Monday – Friday, 8:00 a.m. -5:00 p.m. MST
  • Web:, under Online Programs
  • Email:
  • Albuquerque: (505) 277-8128
  • Toll free: (866) 869-6040

Developing an Online Course

Words about services, resources, deadlines...

CONTACT: Center for Digital Learning

  • Office hours: Monday – Friday, 8:00 a.m. -5:00 p.m. MST?
  • Web: ?
  • Email:?
  • Albuquerque: ?

Learning Management System

Online courses are accessed using the Blackboard learning management system known as UNM Learn. Resources are available to learn about Learn.


CONTACT: UNM Learn Support

  • Office hours: 24/7 phone support
  • Web:
  • Albuquerque: (505) 277-0857
  • Toll free: (877) 688-8817

Managed Online Programs

Managed Online Programs are quality-reviewed 8-week courses packaged into fully and partially online degrees. Tuition is assessed at a flat rate, regardless of residency. To qualify, students must be admitted to a managed online program.

CONTACT: UNM Online Strategic Support Manager Nancy Middlebrook


At UNM, semesters are divided into parts-of-term. In the Fall and Spring, the instructional period for a full term course is 16 weeks. The instructional period for a full term Summer course is 8 weeks. There are 8 week courses offered in the first half and second half of the Fall and Spring semesters. In Summer, half term courses are for 4 weeks. Courses offered between semesters are known as Late Starting Courses.

Current part-of-term dates are in the left navigation column at, under Semester Deadline Dates. An online course opens at 12:00 a.m. on its part-of-term start date.

Schedule of Online Courses

The schedule displays the current semester’s online course offerings, plus the three most recent previous semesters. It includes course information details faculty supply.

Scheduling an Online Course

UNM Online facilitates scheduling online courses. Descriptions for synchronous, asynchronous, and managed online program courses are described here. Academic units prepare scheduling forms and submit them to UNM Online for pre-approval.

CONTACT: UNM Online Scheduling

Student Outreach: Emails

Each semester, UNM Online connects with students through two email campaigns.

Welcome Email

Following the university’s part-of-term dates, (see Semester Deadline Dates in the left navigation column at, the Welcome Email is distributed roughly two weeks before courses begin. It offers links to student success and wellness resources.

Midcourse Email

A few weeks before midterms, a Midcourse Email is distributed. Here the focus is on exam preparation with links to tutoring, as well as to wellness support and career services.


  • Office hours: Monday – Friday, 8:00 a.m. -5:00 p.m. MST
  • Web:
  • Email:
  • Albuquerque: (505) 277-8128
  • Toll free: (866) 869-6040

Student Outreach: Surveys

UNM Online administers two surveys to students enrolled online. Invitations are distributed to their preferred email addresses, as indicated by UNM records.

Welcome Survey

  • It is not course-specific. One survey invitation is distributed to each online student.
  • It is not anonymous. Student names and contact information are associated with the responses.

Midcourse Survey

  • It is course-specific. A survey invitation is generated per online course. A student enrolled in multiple online courses will receive as many Midcourse Survey invitations.
  • It is confidential. Student names and contact information are not associated with the responses.

UNM Online compiles and distrubutes to faculty the Welcome and Midcourse Survey responses.

 CONTACT: UNM Online Evaluations

Course Feedback

End-of-Semester Course Feedback is administered by UNM IT at