About Us

In partnership with academic units, faculty, and staff, UNM Online facilitates the planning, scheduling, marketing, recruitment, delivery, and support of online courses and degree programs.

In the Fall 2023 semester, over 1,000 course sections were delivered online, accounting for about 30% of UNM’s total student credit-hour production. The University offers 14 bachelor's degree-completion, 20 fully-online graduate programs, and 2 graduate certificates. Most programs are in an fast-paced accelerated format. And we are working to sustainably increase the number of degree programs. For bachelor’s degrees requiring a minor, there are 9 minors offered in a format that complements the accelerated online courses.  

Current and prospective students often choose to pursue an online degree because, whether from distance or other mitigating factors, it is their only access to higher education.

Quick Help

Need assistance and not sure where to look?

A Message from our Director

Elisha Allen, Director, Online Strategies & Academic Technologies


Pursuit of an advanced degree is an investment in yourself and a contribution to your family and community. Congratulations on taking the first step in that journey by evaluating the degree options available to you through UNM Online. You may be familiar with the University of New Mexico as the university close to home, or you may be new to UNM, attracted to one of our degree programs and low tuition cost. Regardless of how you found UNM, "becoming a Lobo" means pursuing a degree from an institution with nationally ranked programs, world-class research faculty, and a campus culture that celebrates diversity. Whether online or in person, Lobos benefit from high-quality courses, respected faculty, and a constellation of opportunities and services. We're glad you're here.

We want  an invv about the accelerated online programsWe want you to experience the power that comes from having a degree from UNM. It means realizing your potential by developing new skills and harnessing campus services. With work, family, and other commitments, online education is a clear path to reaching your educational goals. Read on to get to know our student success specialists. They are prepared to help you weigh options, dispel myths about online education, digitally navigate the university, and connect you to the right people. We look forward to connecting.

Meet Your Student Success Specialists


Rick Robb, MFA, Sr. Student Success Specialist. Rick has been at UNM since 2007 and is a first-generation student who graduated from UNM with a BA in English (’09) and an MFA in Creative Writing (’12). He taught first and second-year writing — in-person and online — at UNM for ten years before joining the student support team at UNM Online in 2020. In his spare time, Rick enjoys gardening and getting out in nature.


Olivia Torres Jojola, BA, Sr. Student Success Specialist. Olivia is a first-generation student who graduated UNM with her BA in English and minor study in Art History. With ten years’ experience at UNM, she provides resource connections through her student advocacy background. In her spare time, Olivia likes to explore local craft beer and food truck offerings, gardening, and experimenting in the kitchen with cooking and baking.

about the degree program

UNM Online’s student success specialists are experts in “wayfinding.” They have insight into the academic and support services successful students rely on. As you will find from our blog posts about them, they are quite knowledgeable about navigating the University.  

They send welcome emails to online students just before the start of each semester. Later, a check-in email to help students gear-up for midterm exams is sent. You may chat with them through virtual advisement hours held twice a week. (See the Zoom link below.) Drop-ins are most welcome! They’re also available Monday to Friday, 8:00 a.m. to 5:00 p.m. by email at online@unm.edu and by phone at 505-277-9000.

The UNMBot is available to answer questions 24/7. It is accessible on any page at the UNM Online website at online.unm.edu. If the chatbot is stumped, Rick or Olivia will do the research and follow up.

Contact Us

  • Hours: Monday – Friday, 8:00 a.m. -5:00 p.m. MST
  • Web: online.unm.edu
  • Email: online@unm.edu
  • Phone: Albuquerque: (505) 277-9000 or Toll free: (866) 869-6040
  • Virtual Advisement Hours: Join us on Zoom for virtual Advisement Hours Tuesdays and Thursdays from 10 a.m. to noon (Mountain Time). Meeting ID: 967 7118 3893